And plaintiffs are suing by the thousands. While the ADA doesn’t explicitly mention the Internet, overwhelmingly, courts are ruling in favor of accessibility.
What does this mean for you, a business owner with a website? This affirms the Ninth Circuit’s decision, which held that the “alleged inaccessibility of Domino’s website and app impedes access to the goods and services of its physical pizza franchises-which are places of public accommodation.” So what does this mean for digital accessibility? And, just this week, the Supreme Court denied Domino’s petition. Circuit Court of Appeals in San Francisco ruled in favor of Mr. ADA Title III is a regulation that prohibits discrimination on the basis of disability in the activities of places of public accommodations. Today, many courts are interpreting “places of public accommodations” to include the Internet – arguably the world’s largest infrastructure.Īfter years of arguments and appeals, Domino’s petitioned the Supreme Court to hear the case after the Ninth U.S. Robles claims inaccessible online content equates to a violation of Title III of the Americans with Disabilities Act (ADA). Three years ago, Guillermo Robles, who is blind, filed suit against Domino’s claiming its website and mobile app are not accessible to those who rely on a screen reader to navigate online content.
If the issue of digital accessibility is on your radar, you may be closely following the now-infamous Domino’s digital accessibility case.
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